Customer support. Your way.

OctoDesk automatically transforms your support requests, trouble tickets, and sales leads into actionable GitHub issues.

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Keep in touch without the friction

The perfect helpdesk tool integrates seamlessly into your workflow, so that you can concentrate on building the best business. Don’t spend weeks setting up a customer success platform. There is no need to introduce the whole team to new products just to be able to answer emails or contact form messages from your users.

Setting up OctoDesk is a matter of minutes.

See how it works

How it works

1. A customer writes

They fill out the form on your website or send an email to your support address. No account, no portal, no login.

2. An issue appears

OctoDesk creates a GitHub issue in your repository on their behalf. Assign it, label it, and discuss it with your team. Comments stay internal.

3. You reply from GitHub

Start a comment with /reply and OctoDesk emails it to your customer. Their answer comes back as a new comment on the same issue.

Read the setup guide

Why OctoDesk

One inbox to rule them all

Support requests, bug reports, and feature ideas live side by side in GitHub issues. No second system to check, sync, or pay for.

No forgotten support requests anymore

Every request is an open issue until somebody closes it. It has an owner, a status, and a history, and it cannot silently drown in a mailbox.

Beautiful support request forms

Add a polished contact form to any website with a single snippet, or connect the form you already have. No server-side code required.

Forget about contact form spam

Built-in, captcha-free spam protection keeps junk out of your issue tracker without making real customers solve puzzles.

Keep your customer data safe

Conversations live in your own GitHub repository, not in our database. OctoDesk keeps only the minimum it needs to deliver your replies.

Pay per project, not per agent

OctoDesk has no seats. Everybody with access to your repository can help customers, and your bill stays the same.

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Be among the first to use OctoDesk

OctoDesk is opening up to its first teams right now. Tell us about your project, and we will help you turn your repository into a helpdesk.

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